How to Make Changes to Your Account

2 min. readlast update: 07.23.2025

📢 Important: How to Make Changes to Your Account

To maintain the security and accuracy of our system, all miners must follow the correct procedure when requesting changes to their account information.

⚙️ Make Changes Through Your Back Office

If you need to update any of your personal information (such as your name, address, phone number, or payout settings), you must do so directly through your Back Office.

This ensures that all updates are securely logged and applied to your account without delay.


✉️ Requesting an Email Change? Read This First:

If you need to change the email address associated with your mining account, we require additional verification.

You must text us from the phone number listed in your Back Office.

This step is mandatory to protect your account from unauthorized changes.


🔐 Why These Steps Are Important

These procedures help:

  • Protect your personal and financial data.

  • Prevent unauthorized account access.

  • Ensure smooth communication and payouts.


✅ Quick Summary:

  • All account changes must be made through your Back Office.

  • For email updates, you must text us from the phone number on file.

  • This helps us verify your identity and keep your account secure.

If you have any questions, please contact our support team for assistance.

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